About the Partnership

To add peace of mind, TruckIt.net is a distributor for NTI's Shipping & Delivery Insurance. NTI is one of Australia's leading cargo insurers and can offer accidental damage cover within the booking process, on qualifying items.

Making a ClaimMore Information

Why has TruckIt.net partnered with NTI's Shipping & Delivery Insurance?

  • Both striving for sustainability in transport

  • Both Australian owned and operated

  • Australia's leading freight marketplace & Australia's leading cargo & freight insurer

  • Backed by National Transport Insurance - Australia's largest truck insurer

Why would I purchase Shipping & Delivery Insurance?

  • Full accidental damage cover

  • Invoice value settlement of goods sold/purchased

  • Australian based claims team

  • Goods can be covered up to $50,000 per item in a combined load


How to purchase Shipping & Delivery Insurance on Truckit

You can only buy Shipping & Delivery Insurance through Truckit.net if you are booking a freight job through the Truckit platform.

Upon accepting a quote, if your items are eligible to be insured, then an insurance premium will be offered at the Checkout step of booking your freight.

How to get an insurance quote

How to make a claim on an Insurance policy

If you have purchased Shipping & Delivery Insurance and you now need to make a claim, you must be logged in to the TruckIt platform and go to 'My Listings' to acces the job related to the claim.

On this job details page, you will see the button to 'Make an Insurance Enquiry.' Please fill in the related form.


We do not cover :


  • Refrigerated and/or temperature sensitive or controlled goods (including foodstuffs, pharmaceuticals, medicines, vaccines and veterinary products) and/or live/living Goods including plants and flowers, animals of any description and domestic pets;

  • Fragile goods, including: stone slabs/benchtops; glass panels/panes/plates; scientific/laboratory/medical machines and instruments, including X-ray, imaging and diagnostic machines;

  • Audio/visual/data recordings;

  • Works of art, paintings, antiques;

  • Precious metals and stones, jewellery, money (which means any coin or banknote), bullion, cheques, money orders, credit or other card sales vouchers, securities, shares, bonds, deeds, bills of exchange, or any documents that represent money or title;

  • Personally carried, accompanied or checked in luggage/goods;

  • Radioactive or explosive goods, weapons, ammunition;

  • Cigarettes or tobacco products;

  • Relocatable/transportable buildings (not kit form or flat pack)

  • Over dimensional loads;

  • Buses or coaches;

  • Aircraft, aircraft parts or components;

  • Cranes & hoists

  • Goods which are banned, prohibited or otherwise excluded by any law, regulation or statute

  • Any other described as excluded goods on Your Policy Schedule

For items not covered please refer to NTI’s “Goods we no do not cover” in the  FAQ’s



We do cover

  • Vehicles being carried on a transporters truck or trailer


We do not cover

  • Vehicles driven on their own wheels (eg: delivering a car by driving it)
  • Vehicles towed/pulled on it’s own wheels (eg: cars, trucks, caravans, trailers – this is a motor policy cover) or their own dedicated trailer (boats, bikes, etc)
  • Buses or coaches