Privacy Policy Pty Ltd is committed to protecting the privacy of your personal information that we collect through this website (Site), the application for mobile devices (App) or directly from you.

Please read the Privacy Policy carefully. Please contact us if you have any questions, our contact details are at the end of the Privacy Policy.

You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site, the App or any products and services offered on it.

Collection of Personal Information

Personal Information: The type of information we collect may include:

This allows us to provide services and features that meet your needs, and to customise our service to make your Site and App experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

You can search and browse content on the Site without registering. Registration is optional, but allows better use of’s services.

If you list freight requirements, or quote on freight requirements on the Site or App, we collect information about your activity and behaviour. We also collect other users' comments about you in our feedback area.

Correspondence: Information may be collected through emails, letters or phone calls.  Also through other users or third parties where correspondence about your activities or postings on the Site are sent to us.


Data created during use of our services

Location data : We may collect Users precise or approximate location data, including to enable location based job recommendations, to enable delivery tracking, to prevent and detect fraud. We may collect this data when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen).

Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, and type of browser. We may also collect data regarding the third-party sites or services used before interacting with our services, which we use for marketing.

Photos: We collect photos of bills of lading, freight, proof of deliveries and other matters directly related to the services where users have uploaded such photos to the Truckit app or websites.

Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software and file names and versions, preferred language, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.


Data sourced elsewhere may combine the data collected from these sources with other data in its possession.


Uses of Your Information

Information collected is used to assist members and can be used to inform you about online and offline offers, products, services, and updates; detect and protect us against error, fraud and other criminal activity; customise your experience; enforce our User Agreement; and as otherwise described to you at the time of collection.

We may examine your personal information to identify users using multiple User IDs. We may also compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information, including your email address and photographs to help our marketing and promotional efforts.

Altering & Deleting personal Information

You can alter and delete the information in your account any time. Deleted information may be retained on’s systems for a period of time after this. reserves the right to disable or delete accounts at any time.

Collection & Use of Non-personal Information

If you choose to use our Site, we may require you to provide certain non-personal information as indicated on the forms throughout the Site. This includes but is not limited to:

·         data relating to duration of visits to the Site,

·         how often the Site is accessed,

·         information accessed while visiting the Site

·         other activity when visiting the Site.

Where possible, we indicate which fields are required and which are optional with the use of the * symbol. You have the option to not provide information by choosing not to use a particular service or individual feature.

We may track certain information based upon your behaviour on the Site. This non-personal information is used strictly to analyse the use of the Site and thereby improve and enhance the quality of’s services.  This information may include information such as the URL that you came from, which URL you go to next, your computer browser information, and your IP address.

Because of its non-personal nature this information may be shared with partners of to help provide the best services to you.

IP addresses are also gathered by's web servers. These are collected as non-personal, aggregate data to help us diagnose any issues with our services.

Publishing personal information recommends that you do not publish personal information in such publicly accessible areas of the Site or App such as the Comments or Messages sections. can take no responsibility for any collection or use by third parties of any information disclosed in this way.


The Site may use cookies to enhance the application of our Site. You can modify your web browser settings to deny the cookies should you not wish to receive them. If you choose to decline cookies access may be limited to some areas of the Site and have a negative effect on the performance.

Security and confidentiality strives to ensure the protection of your information and takes all reasonable steps to ensure this, however we cannot be held responsible for any unauthorised access to your personal information.  Our employees and contractors uphold the security of our system and respect at all times the confidentiality of your personal information.

Always keep your account details confidential, including your password. If you suspect any unauthorised access to or use of your account, or any other breach of security please notify immediately. may use third parties to analyse any non-personal, aggregate information collected. This may also be made available to media organisations and research companies for comparison purposes.

When making a payment for services with, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.  128-bit SSL encryption is the current industry standard. makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

Overseas access to information

Please note that from time to time your information may be transferred outside of Australia.


Registered users can access, alter and delete information at any time.


Any updated versions of this policy will be available on the site.

Contact us

Any queries relating to this policy or the use of your information should be forward to us by completing the form here