Are you an avid enthusiast of uncovering unique items through auction houses like Grays, Pickles, or Lloyds? Whether you're a seasoned auction-goer or a first-timer, this comprehensive guide will assist you in successfully getting your prized items delivered straight to your door!
The initial step in transporting your auction item involves understanding the policies of the specific auction house. These include specific requirements that a transport provider must adhere to. For example, you will need to enquire about opening hours, whether there is truck access, what loading facilities are available (only if required!) etc. You'll also need to provide the documentation to your selected transport provider to allow them to collect your item on your behalf, so check what's required (see Step 5 below).
When checking the pick-up policies of the auction house, make sure to enquire if your item is appropriately packaged. For example, will the item be palletised, in a box or loose? If the auction house doesn't provide packaging services you might need to arrange professional packing with the transport provider.
Armed with your pick-up and package information, the next step is to source quotes from various transport providers (....Truckit is amazing at this by the way..!). You will need to ensure you are relaying the correct details of your item to receive accurate quotes. A good starting point is your invoice for specific information about the item and its dimensions. If you are unsure, we recommend contacting the auction house to get the right information - it will help get the fastest and best quote! Providing incorrect information on dimensions, volume/number of items, or weight can potentially lead to additional charges.
It is also important to communicate if you are purchasing a vehicle from an auction house's salvage yard as some transport providers will not be able to transport these types of cars. This is due to salvage cars often requiring specialised equipment for loading, unloading and to ensure the safe shipment of the vehicle. To read more about shipping a salvage vehicle click here.
Regardless of the shipping method and transport provider you choose, you should always enquire about insurance. This includes asking if they have insurance, what this covers and the amount of coverage. In cases where the transport provider lacks the necessary insurance, acquiring additional cover is advisable to ensure the protection of your valuable items.
In order for your chosen transport provider to collect your item from an auction house they will require a copy of your zero-balance invoice (proof of payment), a copy of your driver’s licence as well as a signed, written letter authorising them to collect on your behalf.
When your items are delivered, take the time to inspect them for any signs of damage that may have occurred during transit. If you notice any issues, document them with photographs and contact the transport provider immediately. Please note, you will need to have photographic evidence to prove the item was not damaged before transit to be able to make an insurance claim, so please ensure you have received photos from the auction house prior to the transport.
Truckit.net is a recommended carrier of Grays Online and we also have many transport providers well-versed in collecting items from other auction houses such as Pickles, Lloyds and Manheim. To get a transport quote for your auction purchase simply visit our get a quote page and choose the freight category that best matches what you need to move. On the get a quote form you will find the option to select if the item is an auction purchase and what auction house it is coming from. It is important you indicate it is coming from auction so the providers can quote accordingly.
After listing your purchase, you'll begin to receive quotes from various transport providers. This gives you the flexibility to select the one that aligns best with your requirements. On our platform, you can explore the profiles of these providers, which includes their job completion rates and feedback from past clients. Additionally, you have the ability to directly communicate with the providers to address any inquiries you may have about their quotes and services.
We have partnered with one of Australia's leading cargo insurers, National Transport Insurance (NTI), to offer affordable insurance premiums to customers up to the value of $50,000 on qualifying items. You can easily get an insurance quote on our platform prior to booking and you can add this to your cart at checkout.
For your convenience and security, we offer a payment option known as 'TruckitPay'. While this method requires full payment upfront, it is then securely held within a third-party online wallet until the delivery of your item is successfully accomplished. Once you've made your choice of a transport provider and completed the booking process, all relevant contact and job details will be shared, facilitating a smooth transport experience for your auction item.
To ensure your precious purchases reach you safely, follow this guide and visit Truckit.net to get a quote today. Happy bidding and safe transporting!
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