A new feature was recently launched on Truckit.net that allows Customers to Offer a price to Providers to instantly accept. If Providers don't like the Customer's Price they can still submit their own quote(s). As with normal Listings, only one Provider can accept the Customer's Offer and book the Job.
Why did we create Offer Now?
Offer Now was created to speed up the time between Listing creation and freight delivery, by reducing the time Customers and Providers spend negotiating. For some Customers speed is their main concern, and if they know what price they are prepared to spend on transporting their freight, then creating an Offer is a sure way to get their freight moving quickly. For Providers, the benefit of Offer Now (assuming the price is right) is being able to lock in Jobs quickly without having to negotiate with the Customers.
Which Customers can create an Offer?
👑 Customers who have Upgraded their Listing
🏢 Premium Business Customers
Why have we restricted Offer Now to these Customer Groups?
We believe these Customers groups have high knowledge of the going rate for transporting their freight and are highly incentivised to offer a reasonable price to Providers. In the future we may open up Offer Now to more Customer groups, however, ensuring that pricing is realistic will always be a top priority.
Which Providers can accept a Customer Offer?
Providers who meet all of the following requirements on Truckit.net:
🚚 10+ Jobs completed
😊 90%+ Positive Feedback
❌ 15% or less Cancellation Rate
Why have we restricted Offer Now to these Providers?
During the process of a Provider accepting a Customer's Offer, the Customer does not get the chance to review the Provider, until after the Listing becomes a Booking. While the Customer can still cancel for free within 24hrs of the Booking being created, avoiding this scenario occurring for both parties involved is important. The best way that we determined to achieve this, is through setting a minimum standard to determine which Providers can accept a Customer's Offer.
Note: there is one exception to this rule, where a Premium Business Customer has enabled "Allow all Providers to Accept" on their Listing. In this scenario any Active Provider on Truckit.net can accept the Customer's Offer.
To learn more about Offer Now read our Offer Now help article.
Keep an eye out for Offer Now listings on the Truckit marketplace, and if you need freight moved ASAP and know the price you are prepared to pay, then Offer Now!
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