Please do not use this link to upload your KYC video. This must be done in the payout methods section on your account settings.
Helping build trust between users of the marketplaces is always on the mind of the Truckit team when we are planning and prioritising features. Increased trust means reduced friction which leads to better outcomes for both sides of the marketplace.
To help build trust, Truckit Providers can now add a short Profile Video to help show off your business. The video will be displayed on your profile page to help potential customers find out about your business before accepting a quote. If a picture says a thousand words, then imagine what a profile video can do!
It's fast, easy and you can do it on your phone.
Please do not include personal or business details in your video. This includes but is not limited to:
Got a feature idea or feedback? Get in touch at support@truckit.net, we're always open to new ideas.
Due to the ongoing volatility in fuel prices, Truckit is clarifying our stance on price adjustments. While our core policy remains that quotes should be all-inclusive, we recognise that rapid fluctuations in operating costs can occasionally necessitate a post-booking fuel levy. To be clear, the fundamental way you quote on Truckit isn’t changing: you should still aim to incorporate all anticipated fees, charges, and overheads into your initial quote. We are simply being more tolerant of price adjustments made after a booking has occurred, provided they are strictly related to fuel costs and are handled with total transparency. The most […]
The Australian transport and logistics sector is currently facing a period of significant disruption. A combination of escalating operational costs and severe weather events has created a challenging environment for both transport providers and customers. To ensure transparency and help you manage your upcoming transport requirements, we would like to provide an overview of the factors currently influencing the market. Fuel Volatility and Supply Constraints The rising cost of fuel remains a primary driver of price adjustments across the industry. Beyond the increase in per-litre costs, sporadic fuel shortages in specific regions have added a layer of complexity to route […]
Shipping freight shouldn't be a gamble. In Australia, securing the best price isn't about picking the cheapest option—it’s about accuracy and transparency. Maximising value with Truckit.net starts with an accurate listing. By providing precise dimensions, clear photos, and flexible timing, you avoid surcharges and unlock competitive rates. Choosing the right service model, like depot-to-depot, can also significantly slash costs compared to standard deliveries. Finally, disclosing site constraints upfront ensures providers arrive with the correct equipment, eliminating futile trip fees. The following guide breaks down these four essential strategies to streamline your logistics and protect your budget. 1. Accuracy Saves You […]
