Dear TruckIt Providers,
As part of our ongoing mission to help you grow your own business, we are excited to announce some new platform developments. You can read more below about the trial of one of our most requested features.
We have also added a new payment option allowing customers to pay via bank transfer using PayID. By giving customers more choice, and minimising the limitations of credit cards, we hope to see flow on benefits for you also.
In terms of how you get paid for a job, we are phasing out off-platform payments or 'booking deposits' and requesting that all Providers start using TruckIt Pay. TruckIt's reputation relies on safety and security for all users, which TruckIt Pay helps build. It also provides you a simple and easy to use invoicing and payments process. TruckIt Pay creates a better user experience and higher conversion rate whilst ensuring you get paid.
We love hearing your stories and feedback so don't be afraid to get in touch via support@truckit.net
Regards,
Robert Russell
Founder - TruckIt.net
After listening to feedback from our transport Providers, Truckit has developed and is now trialling 'Hidden Quotes' on the Shipping Containers category, with the possibility of expanding to other categories.
A Hidden Quote will hide the quote value and quote details (like terms, dates etc.) from all other Providers, only being visible to the Customer and the Provider who placed the quote.
We would love to hear your feedback on Hidden Quotes.
TruckIt has added bank transfer via PayID as a payment option for customers. Customers can select this option when in the checkout page accepting a quote.
In most cases the bank transfer clears within minutes and the booking is then confirmed.
By giving more choice to customers we hope to see booking rates increase even further.
In terms of getting paid for your jobs, with off-platform payments and booking deposits being phased out, we are asking that all Providers sign up for TruckIt Pay, if you have not already.
Online marketplaces like TruckIt rely on trust betweem both sides. There is no better way to build trust than by putting a face to a name. Adding a photo is a proven way of increasing your conversion rate, you can even add multiple photos to show off interesting loads you have moved in the past.
So what are you waiting for? Add a photo today! Click the button below or go to Account Settings> Edit Profile> About
News · Managed Services Freight is the friction your business doesn’t need. Here’s how managed services remove it. Why more Australian businesses are handing their freight to a managed service, and what they get back. KD Kieran Dawkins Head of Managed Services · Truckit.net 18 July 2026 · 5 min read While most businesses can understand a freight rate card, a lot aren’t quite aware of the true freight costs to their business. Everything from the time it takes to procure and manage carriers, to increasing capacity at short notice, through to chasing ETAs, reconciling invoices, misaligned payment terms and […]
We’ve been busy building behind the scenes, and a wave of new features have just rolled out. Most of it points the same way: putting AI to work on the parts of freight that used to eat your time. Searching for jobs, writing your profile, matching the right provider to the right load. Here is what is live now, and what we are working on next. You can now find freight jobs just by asking Type "find container jobs within 100km of Maryborough" into the Search Jobs page, and Truckit knows exactly what you mean. No filters to set, no […]
Introducing Rates Manager: Stop Quoting Manually. Start Winning More Jobs. Product Update · For Providers Introducing Rates Manager: Stop Quoting Manually. Start Winning More Jobs. Truckit.net May 2026 5 min read Rates Manager is live in your provider portal. Upload your pricing once and Truckit quotes on your behalf, instantly, 24/7, without you lifting a finger. Every job you have missed because you were on the road, asleep, or too busy to respond is a job that went to someone else. Not because your price was wrong. Because your price was not there when the shipper needed it. Rates Manager […]
