Dear TruckIt Providers,
As part of our ongoing mission to help you grow your own business, we are excited to announce some new platform developments. You can read more below about the trial of one of our most requested features.
We have also added a new payment option allowing customers to pay via bank transfer using PayID. By giving customers more choice, and minimising the limitations of credit cards, we hope to see flow on benefits for you also.
In terms of how you get paid for a job, we are phasing out off-platform payments or 'booking deposits' and requesting that all Providers start using TruckIt Pay. TruckIt's reputation relies on safety and security for all users, which TruckIt Pay helps build. It also provides you a simple and easy to use invoicing and payments process. TruckIt Pay creates a better user experience and higher conversion rate whilst ensuring you get paid.
We love hearing your stories and feedback so don't be afraid to get in touch via support@truckit.net
Regards,
Robert Russell
Founder - TruckIt.net
After listening to feedback from our transport Providers, Truckit has developed and is now trialling 'Hidden Quotes' on the Shipping Containers category, with the possibility of expanding to other categories.
A Hidden Quote will hide the quote value and quote details (like terms, dates etc.) from all other Providers, only being visible to the Customer and the Provider who placed the quote.
We would love to hear your feedback on Hidden Quotes.
TruckIt has added bank transfer via PayID as a payment option for customers. Customers can select this option when in the checkout page accepting a quote.
In most cases the bank transfer clears within minutes and the booking is then confirmed.
By giving more choice to customers we hope to see booking rates increase even further.
In terms of getting paid for your jobs, with off-platform payments and booking deposits being phased out, we are asking that all Providers sign up for TruckIt Pay, if you have not already.
Online marketplaces like TruckIt rely on trust betweem both sides. There is no better way to build trust than by putting a face to a name. Adding a photo is a proven way of increasing your conversion rate, you can even add multiple photos to show off interesting loads you have moved in the past.
So what are you waiting for? Add a photo today! Click the button below or go to Account Settings> Edit Profile> About
A new feature was recently launched on Truckit.net that allows Customers to Offer a price to Providers to instantly accept. If Providers don't like the Customer's Price they can still submit their own quote(s). As with normal Listings, only one Provider can accept the Customer's Offer and book the Job. Why did we create Offer Now?Offer Now was created to speed up the time between Listing creation and freight delivery, by reducing the time Customers and Providers spend negotiating. For some Customers speed is their main concern, and if they know what price they are prepared to spend on transporting […]
TRANSCRIPT OF VIDEO Hey Providers. It's Rob here, I wanted to touch base before everyone goes on their Christmas and New Year break. I know it's a really busy time of the year, but I thought I'd do a quick video to tell you about a few things, that's happening around the site. And also thank you for all your hard work in 2023! First thing, I want to let you know a little bit about Offer Now. You may see some Listings coming through with Offer Now. Now, that's where the Customer gets to name their price and you […]
Ten years ago we created Truckit with the dual purpose of assisting individuals across Australia in relocating their goods and helping transport Providers secure more bookings, fostering growth within the entire transport industry. Ten years on and with a 4.9 star Google rating, Truckit is continuing to push the boundaries of transparency and innovation in the industry, allowing small and large carriers alike more secure payment and reconciliation options, live tracking, reduced administrative burden and soon, instant pricing and matching (reducing the need to quote). It is an exciting time to be in the transport industry, and we continually want […]
