I know it’s a very busy and challenging time of year, with rising fuel prices, staffing difficulties and road & rail disruptions. So I just wanted to shoot a quick video to say thanks for the good work and give a quick update on the platform.
Although I know most customers are delighted with the service, its still great to hear it again. Here is one that really stood out to me;
On time with pick-up and delivery. They kept in contact with me, informing me where vehicle was after pick-up and when in transit.
Called me when 15 minutes away from drop off point.Excellent service.
And here is another:
Need an engine shipped from Bundaberg to Melbourne. Tried quite a few of the big name companies and obviously were not interested.
Found a great company on Truck it who completed the job inside 5 days door to door with no issues at all.
The first shows how much customers appreciate communication. It sounds like that provider made things by using the app to enable tracking. In my opinion the highlight in the second review is all about the customer recognising that our providers are often more flexible with greater service standards. Great work!
While we haven't specifically been looking for more business to business jobs, a lot more manufacturers, wholesalers and civil projects have been reaching out to us to find good quality providers. It means an greater need for pantechs, skels, flat tops, curtainsiders, low loaders and more. These businesses generally have terms and conditions that go above what most consumers would expect, but the pay off is the chance of longer-term work, easier loading & unloading and pickup and deliveries to the same locations while dealing with the same people.
To give yourself the best chance of landing a slice of this work, make use of the insurance uploader for your certificates of currency, and keep your Truckit rating high.
Lastly I just want to say thanks to all of the transport providers who have kept Australia moving through the year!
Stay safe on the road and have great Christmas,
Rob
A new feature was recently launched on Truckit.net that allows Customers to Offer a price to Providers to instantly accept. If Providers don't like the Customer's Price they can still submit their own quote(s). As with normal Listings, only one Provider can accept the Customer's Offer and book the Job. Why did we create Offer Now?Offer Now was created to speed up the time between Listing creation and freight delivery, by reducing the time Customers and Providers spend negotiating. For some Customers speed is their main concern, and if they know what price they are prepared to spend on transporting […]
TRANSCRIPT OF VIDEO Hey Providers. It's Rob here, I wanted to touch base before everyone goes on their Christmas and New Year break. I know it's a really busy time of the year, but I thought I'd do a quick video to tell you about a few things, that's happening around the site. And also thank you for all your hard work in 2023! First thing, I want to let you know a little bit about Offer Now. You may see some Listings coming through with Offer Now. Now, that's where the Customer gets to name their price and you […]
Ten years ago we created Truckit with the dual purpose of assisting individuals across Australia in relocating their goods and helping transport Providers secure more bookings, fostering growth within the entire transport industry. Ten years on and with a 4.9 star Google rating, Truckit is continuing to push the boundaries of transparency and innovation in the industry, allowing small and large carriers alike more secure payment and reconciliation options, live tracking, reduced administrative burden and soon, instant pricing and matching (reducing the need to quote). It is an exciting time to be in the transport industry, and we continually want […]
