Please do not use this link to upload your KYC video. This must be done in the payout methods section on your account settings.
Helping build trust between users of the marketplaces is always on the mind of the Truckit team when we are planning and prioritising features. Increased trust means reduced friction which leads to better outcomes for both sides of the marketplace.
To help build trust, Truckit Providers can now add a short Profile Video to help show off your business. The video will be displayed on your profile page to help potential customers find out about your business before accepting a quote. If a picture says a thousand words, then imagine what a profile video can do!
It's fast, easy and you can do it on your phone.
Please do not include personal or business details in your video. This includes but is not limited to:
Got a feature idea or feedback? Get in touch at support@truckit.net, we're always open to new ideas.
Introducing Rates Manager: Stop Quoting Manually. Start Winning More Jobs. Product Update · For Providers Introducing Rates Manager: Stop Quoting Manually. Start Winning More Jobs. Truckit.net May 2026 5 min read Rates Manager is live in your provider portal. Upload your pricing once and Truckit quotes on your behalf, instantly, 24/7, without you lifting a finger. Every job you have missed because you were on the road, asleep, or too busy to respond is a job that went to someone else. Not because your price was wrong. Because your price was not there when the shipper needed it. Rates Manager […]
Most B2B businesses don't have a shipping problem. They have a pricing visibility problem. And it's costing them orders they never see leave. The buying process for a B2B order usually goes like this: a purchasing manager finds the product, confirms the spec, approves the quantity, and gets to checkout. Then the freight cost appears. Or doesn't. Or appears as a number that looks nothing like what was expected. At that point, the order stalls. The buyer asks someone. Someone asks someone else. By the time the real freight cost is confirmed, the urgency is gone or a competitor has […]
Due to the ongoing volatility in fuel prices, Truckit is clarifying our stance on price adjustments. While our core policy remains that quotes should be all-inclusive, we recognise that rapid fluctuations in operating costs can occasionally necessitate a post-booking fuel levy. To be clear, the fundamental way you quote on Truckit isn’t changing: you should still aim to incorporate all anticipated fees, charges, and overheads into your initial quote. We are simply being more tolerant of price adjustments made after a booking has occurred, provided they are strictly related to fuel costs and are handled with total transparency. The most […]
