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Freight is the friction your business doesn’t need. Here’s how managed services remove it.

Freight is the friction your business doesn’t need. Here’s how managed services remove it.

Posted by Truckit on 21/07/2026
News · Managed Services
Freight is the friction your business doesn’t need. Here’s how managed services remove it.
Why more Australian businesses are handing their freight to a managed service, and what they get back.
KD
Kieran Dawkins
Head of Managed Services · Truckit.net
18 July 2026 · 5 min read

While most businesses can understand a freight rate card, a lot aren’t quite aware of the true freight costs to their business. Everything from the time it takes to procure and manage carriers, to increasing capacity at short notice, through to chasing ETAs, reconciling invoices, misaligned payment terms and complex pallet control. All while trying to meet ever-increasing customer expectations, in the most sustainable way possible.

The freight industry can be a complicated and ever-evolving environment. Managed freight services exist to bridge that gap and simplify operations for your business. Our mission at Truckit is simple: removing complexities and reducing waste across freight. Here’s what that looks like in practice.

The network does the heavy lifting

Truckit has been Australian owned and operated since 2013, and in that time we’ve built the country’s largest freight network: over 6,500 vetted and accredited carriers nationwide. That scale matters for one reason: whatever ongoing freight you ship, wherever it’s being sent to, there’s almost certainly a solution that can be provided for your business.

Designing customer solutions for trucks that are already moving is the single biggest waste-reduction lever in Australian logistics.

Leveraging our extensive technology developments, our load planning tool is custom-built to pull that lever automatically: automated shipper-carrier allocations, with a level of transparency that shifts the service needle. No phone calls. No guesswork. And because fuller trucks mean fewer trucks, it’s also how our customers reduce CO₂ emissions and meet their ESG targets without changing what they ship.

Service on demand when you need it

The most common freight problem we see is the dreaded capacity problem. Peak and contingency periods often demand more trucks than your freight network can service, often at short notice.

Freight services on demand flip that equation. You scale delivery capacity up for the peak periods, with no volume obligation when freight quietens down. Flexible scheduling and routing mean you can service your customers when required.

A partner when it gets complex

Some freight doesn’t fit a booking form. Multi-modal moves, urgent runs, project freight with a dozen moving parts. That’s where an ongoing freight partnership earns its keep: premium, personal assistance from an Australian-based team, customised commercial terms for your ongoing needs, and flexible payment options.

It’s the bridge between relationship-based freight management and digital freight management: the personal service of a broker, with the transparency and reach of a platform. And because you’re drawing on a network rather than a single provider, you diversify your risk instead of concentrating it.

The people part

Technology removes friction; people remove complexity. Our talented Managed Services team works to four values: innovation, accountability, teamwork, and service that’s fast, agile, accessible and respectful. Which brings us to some team news.

Scott Finlayson
Team news
Scott Finlayson steps into Managed Services
A familiar face at Truckit, Scott joins the team as Account Manager. He’s your point of contact for getting freight managed, not just moved.

Start with a conversation, not a contract

If freight is eating time and money it shouldn’t, the first step is an obligation-free logistics evaluation. We’ll look at what you’re shipping, where the waste is, and what a managed approach would save. If the answer is “not much”, we’ll tell you that too.

Your stock. Your customers. Your freight. It matters to us.

Talk to us about managed freight
Obligation-free evaluation · Australian-based team
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