Dear TruckIt Providers,
As part of our ongoing mission to help you grow your own business, we are excited to announce some new platform developments. You can read more below about the trial of one of our most requested features.
We have also added a new payment option allowing customers to pay via bank transfer using PayID. By giving customers more choice, and minimising the limitations of credit cards, we hope to see flow on benefits for you also.
In terms of how you get paid for a job, we are phasing out off-platform payments or 'booking deposits' and requesting that all Providers start using TruckIt Pay. TruckIt's reputation relies on safety and security for all users, which TruckIt Pay helps build. It also provides you a simple and easy to use invoicing and payments process. TruckIt Pay creates a better user experience and higher conversion rate whilst ensuring you get paid.
We love hearing your stories and feedback so don't be afraid to get in touch via support@truckit.net
Regards,
Robert Russell
Founder - TruckIt.net
After listening to feedback from our transport Providers, Truckit has developed and is now trialling 'Hidden Quotes' on the Shipping Containers category, with the possibility of expanding to other categories.
A Hidden Quote will hide the quote value and quote details (like terms, dates etc.) from all other Providers, only being visible to the Customer and the Provider who placed the quote.
We would love to hear your feedback on Hidden Quotes.
TruckIt has added bank transfer via PayID as a payment option for customers. Customers can select this option when in the checkout page accepting a quote.
In most cases the bank transfer clears within minutes and the booking is then confirmed.
By giving more choice to customers we hope to see booking rates increase even further.
In terms of getting paid for your jobs, with off-platform payments and booking deposits being phased out, we are asking that all Providers sign up for TruckIt Pay, if you have not already.
Online marketplaces like TruckIt rely on trust betweem both sides. There is no better way to build trust than by putting a face to a name. Adding a photo is a proven way of increasing your conversion rate, you can even add multiple photos to show off interesting loads you have moved in the past.
So what are you waiting for? Add a photo today! Click the button below or go to Account Settings> Edit Profile> About
The Australian transport and logistics sector is currently facing a period of significant disruption. A combination of escalating operational costs and severe weather events has created a challenging environment for both transport providers and customers. To ensure transparency and help you manage your upcoming transport requirements, we would like to provide an overview of the factors currently influencing the market. Fuel Volatility and Supply Constraints The rising cost of fuel remains a primary driver of price adjustments across the industry. Beyond the increase in per-litre costs, sporadic fuel shortages in specific regions have added a layer of complexity to route […]
Shipping freight shouldn't be a gamble. In Australia, securing the best price isn't about picking the cheapest option—it’s about accuracy and transparency. Maximising value with Truckit.net starts with an accurate listing. By providing precise dimensions, clear photos, and flexible timing, you avoid surcharges and unlock competitive rates. Choosing the right service model, like depot-to-depot, can also significantly slash costs compared to standard deliveries. Finally, disclosing site constraints upfront ensures providers arrive with the correct equipment, eliminating futile trip fees. The following guide breaks down these four essential strategies to streamline your logistics and protect your budget. 1. Accuracy Saves You […]
As we wrap up 2025, I wanted to share some exciting updates on what we’ve been building to help your business grow and make your time on the road more profitable. Here is a look at what’s new and what you can expect in early 2026. What’s New (and What’s Coming Next) 🌐 API Integrations = More Leads We are now integrating with several external websites to direct even more traffic straight to Truckit. ⚡ ‘Book Now’ for the Furniture Category We’ve expanded our "Book Now" feature to the furniture category for our premium business customers. 🚀 Launching in 2026: […]
