Ten years ago we created Truckit with the dual purpose of assisting individuals across Australia in relocating their goods and helping transport Providers secure more bookings, fostering growth within the entire transport industry. Ten years on and with a 4.9 star Google rating, Truckit is continuing to push the boundaries of transparency and innovation in the industry, allowing small and large carriers alike more secure payment and reconciliation options, live tracking, reduced administrative burden and soon, instant pricing and matching (reducing the need to quote).

It is an exciting time to be in the transport industry, and we continually want to hear how our innovations are helping (or hindering!) your freight requirements. We welcome the feedback.

We've included a comprehensive timeline of the Truckit journey together with some interesting interviews from some of our longest-serving Providers (who have been with us since 2013!).

The Truckit Journey:

2013: Founding of Truckit.net & Platform Development

The company was founded with the goal of revolutionizing the logistics and transportation industry through a digital platform. We launched our initial platform, offering a basic solution for connecting shippers and carriers.

2014: Provider Milestones

Truckit's network of Providers hit the 1000 mark.

2015: Cloud Storage

We moved our services to cloud storage to help growth of the platform.

2016: Verified Providers

The initiation of our verification process for transport Providers in this year marked a significant milestone in establishing our credibility as a trusted marketplace within the industry.

2017: Development

Our dedicated development team diligently worked on crafting our new platform in this year, striving to ensure its readiness for launch.

2018: Major Platform Upgrade

A significant platform upgrade was rolled out, introducing new features, improved user interface, a fresh design that now includes the beloved Truckit logo and enhanced functionality.

2019: Partnerships & Collaborations

We forged significant partnerships with major car logistics firms, enabling the provision of instantaneous quotes in our cars category. This facilitated a faster and more frequent array of quotes for customers to select from. Additionally, the collaboration with National Transit Insurance (NTI) was launched offering our users direct access to insurance premiums, providing coverage for their goods during transit.

2020: COVID-19 Resilience & TruckitPay

In the face of the global pandemic, the logistics industry not only persevered but also demonstrated remarkable resilience, and so did our operations. Despite the challenging circumstances, freight remained an essential service, allowing our dedicated Providers to traverse borders with granted exemptions. TruckitPay, our most secure payment method was launched to all Providers allowing funds to be held in escrow until delivery had occurred.

2021: Technology Integration

Truckit.net incorporated cutting-edge technologies by leveraging our user data to generate job alerts for our service Providers. This integration was designed to enhance route planning, streamline resource allocation, and optimize overall operational efficiency. We also introduced PayID Osko payments allowing for quicker and easier transactions.

2022: Our biggest year yet for development

Recognizing the importance of mobile access, we launched a mobile application for both Android and iOS platforms, enabling our transport Providers to manage their bookings on the go. This brought forth new features like Truckit tracking, allowing our customers to track their delivery. Truckit for business began development allowing deeper penetration into the commercial logistics sector. TruckitPay became the default payment option, ensuring secure transactions for both customers and Providers alike. We integrated advanced technologies such as AI and machine learning to create our 'book now' pricing, piloted first in the motorcycles category. A new message centre was launched for the website, bringing a fresh and functional new look to the platform. We also introduced partnerships with large transport organisations to receive instant pricing in our pallets category.

2023: New payment options & features

In the current year, we expanded our payment methods to include pro-forma invoicing and bank transfers, providing both our business and individual customers with a convenient and efficient means to make payments through distinctive virtual accounts. Additionally, we rolled out our 'offer now' pricing model for premium businesses and listings, empowering customers to have greater flexibility in selecting the pricing for their jobs.

We has recently been nominated for the ITS Australia Smart Transport Infrastructure Award for our AI book now pricing launched in 2022, and ranked Number 28 in the Smart 50 list which showcases the 50 fastest-growing Australian SMEs.


Provider Interviews

We interviewed Alan (GTAlan) and Hayden (Knight19), both long-time Providers with remarkable positive feedback ratings. Here is what they had to say:

Alan's Insights:


Hayden's Insights:

This journey and the insights from Providers like Alan and Hayden underscore our commitment to continuous improvement and user satisfaction. We look forward to many more years of growth and success with you by our side!

In the world of logistics and transportation, customer service is vital. Meeting delivery deadlines, ensuring the safety of goods, and maintaining transparent communication are all crucial components of operating a successful transport business. In the digital age, where technology continues to revolutionize various industries, Truckit.net’s Provider App can help take your customer service to new heights. In this article, we'll explore how downloading our Provider App and enabling tracking on quotes can significantly elevate your customer service.

Real-time transparency

One of the most significant advantages of using the Truckit.net Provider App is the real-time transparency it offers. When you allow tracking on quotes, both your admin team and your customers gain access to live updates on the status and location of their shipments. This transparency builds trust, as customers can monitor their cargo's progress throughout the journey. It also allows your team to proactively address any potential issues, such as delays or route changes, before they become major concerns.

Enhanced messaging and communication

Effective communication is the cornerstone of exceptional customer service. With the Truckit.net Provider App, communication becomes a breeze. You can send notifications to customers, providing them with important updates on their shipments. Whether it's letting them know you have collected, confirming delivery, or informing them of any unexpected delays, these updates keep customers informed and satisfied. Moreover, customers can reach out to you while you’re on the go, ensuring that their questions or concerns are addressed promptly.

Reduced administrative burden

Managing a transport organization involves a significant administrative workload. However, the Truckit.net Provider App simplifies many of these tasks. When you enable tracking on quotes, you can automate various aspects of customer service, such as sending regular status updates. This automation not only reduces the administrative burden on your team but also minimizes the risk of human error, ensuring that customers receive accurate information.

Digital Proof of Delivery

Truckit's App allows you to digitally upload PODs upon delivery, meaning customers are digitally notified as soon as delivery occurs which speeds up the release of funds. While sometimes annoying, PODs do help protect all parties - ensuring customers understand what has been delivered and documenting any discrepancies that could result in returns, refunds or re-delivery. Executed electronically, Truckit's POD upload function eliminates pesky paperwork, improves customer service and reduces the chance for customer disputes.

Competitive advantage

In today's competitive transport industry, staying ahead of the curve is essential. The Truckit.net Provider App offers a competitive advantage by enhancing customer service. When potential clients see that you offer real-time tracking and communication, they are more likely to choose your services over competitors who don't. This advantage can be a game-changer when bidding for contracts and expanding your customer base.


How to enable Truckit Tracking on your quotes

Step 1. To enable Truckit tracking on your quotes first you need to ensure you have downloaded the Truckit Provider app.

Step 2. The next step is to allow the app to access your location. This is often found in the 'App permissions' section of your phone settings.

Step 3. When adding a new quote, be sure to 'Allow Truckit Tracking'

Step 4. Next you need to ensure you 'Go Online'

Step 5. When you're ready for the job to commence, simply hit the 'Start Job' button and the tracking will then become visible to the customer.

So, what are you waiting for?

Download the Truckit.net Provider App and enable tracking on your quotes today, to take your customer service to the next level!

Are you an avid enthusiast of uncovering unique items through auction houses like Grays, Pickles, or Lloyds? Whether you're a seasoned auction-goer or a first-timer, this comprehensive guide will assist you in successfully getting your prized items delivered straight to your door!

🚚 Step 1: Understand the Auction House Pick-up Policies

The initial step in transporting your auction item involves understanding the policies of the specific auction house. These include specific requirements that a transport provider must adhere to. For example, you will need to enquire about opening hours, whether there is truck access, what loading facilities are available (only if required!) etc. You'll also need to provide the documentation to your selected transport provider to allow them to collect your item on your behalf, so check what's required (see Step 5 below).

📦 Step 2: Check the Item's Packaging

When checking the pick-up policies of the auction house, make sure to enquire if your item is appropriately packaged. For example, will the item be palletised, in a box or loose? If the auction house doesn't provide packaging services you might need to arrange professional packing with the transport provider.

🏷️ Step 3: Get Accurate Quotes

Armed with your pick-up and package information, the next step is to source quotes from various transport providers (....Truckit is amazing at this by the way..!). You will need to ensure you are relaying the correct details of your item to receive accurate quotes. A good starting point is your invoice for specific information about the item and its dimensions. If you are unsure, we recommend contacting the auction house to get the right information - it will help get the fastest and best quote! Providing incorrect information on dimensions, volume/number of items, or weight can potentially lead to additional charges.

It is also important to communicate if you are purchasing a vehicle from an auction house's salvage yard as some transport providers will not be able to transport these types of cars. This is due to salvage cars often requiring specialised equipment for loading, unloading and to ensure the safe shipment of the vehicle. To read more about shipping a salvage vehicle click here.

🛡️ Step 4: Protect Your Purchase

Regardless of the shipping method and transport provider you choose, you should always enquire about insurance. This includes asking if they have insurance, what this covers and the amount of coverage. In cases where the transport provider lacks the necessary insurance, acquiring additional cover is advisable to ensure the protection of your valuable items.

🗂️ Step 5: Gather Your Documents

In order for your chosen transport provider to collect your item from an auction house they will require a copy of your zero-balance invoice (proof of payment), a copy of your driver’s licence as well as a signed, written letter authorising them to collect on your behalf.

🔍 Step 6: Check your items

When your items are delivered, take the time to inspect them for any signs of damage that may have occurred during transit. If you notice any issues, document them with photographs and contact the transport provider immediately. Please note, you will need to have photographic evidence to prove the item was not damaged before transit to be able to make an insurance claim, so please ensure you have received photos from the auction house prior to the transport.

Why Choose Truckit.net?

Truckit.net is a recommended carrier of Grays Online and we also have many transport providers well-versed in collecting items from other auction houses such as Pickles, Lloyds and Manheim. To get a transport quote for your auction purchase simply visit our get a quote page and choose the freight category that best matches what you need to move. On the get a quote form you will find the option to select if the item is an auction purchase and what auction house it is coming from. It is important you indicate it is coming from auction so the providers can quote accordingly.

🤝 Smooth Transport Experience

After listing your purchase, you'll begin to receive quotes from various transport providers. This gives you the flexibility to select the one that aligns best with your requirements. On our platform, you can explore the profiles of these providers, which includes their job completion rates and feedback from past clients. Additionally, you have the ability to directly communicate with the providers to address any inquiries you may have about their quotes and services.

📋 Insurance Made Easy

We have partnered with one of Australia's leading cargo insurers, National Transport Insurance (NTI), to offer affordable insurance premiums to customers up to the value of $50,000 on qualifying items. You can easily get an insurance quote on our platform prior to booking and you can add this to your cart at checkout.

🔒 Secure Payment Option

For your convenience and security, we offer a payment option known as 'TruckitPay'. While this method requires full payment upfront, it is then securely held within a third-party online wallet until the delivery of your item is successfully accomplished. Once you've made your choice of a transport provider and completed the booking process, all relevant contact and job details will be shared, facilitating a smooth transport experience for your auction item.

To ensure your precious purchases reach you safely, follow this guide and visit Truckit.net to get a quote today. Happy bidding and safe transporting!

Boat transport, especially interstate, can be a daunting challenge if you have never done it before. This is why many boat owners choose to use specialised boat transport companies to get their boats moved safely and efficiently. However, even with outsourcing the transport, the process may not be as simple as one might like. This is why we have created this step-by-step guide to getting your boat transported.   

Step 1. Gather all information

Before you find a company to transport your boat you will need to ensure you have all the required details about your specific boat so you can source the quotes. This includes knowing the type of boat (sailing boat, power boat, yacht etc.), the make & model as well as the weight & dimensions. The more precise the details, the more accurate the quotes you will receive. This step is crucial because, if the transport company is supplied with incorrect information, they may issue price increases later in the transport journey. They may also not be able to complete the job if your boat is larger/heavier than what they allocated for.

Step 2. Source quotes

The next step is to source quotes from multiple different boat transport companies. It is important to shop around to get an idea of what the current market value is for your job and to ensure that you are getting a price that reflects a good service. It is also recommended you check the nature of the service in the quotes you receive. For example you may receive quotes for your boat to be towed as well as transported on a truck. It is important you confirm what type of service it is prior to booking, especially if your boat is not on a registered trailer or is unsuitable for towing.

Step 3. Find a reliable boat transport company

The next step is choosing a reliable boat freight business as this is essential to guarantee the successful movement of your prized possession. We always recommend conducting all necessary due diligence on the freight company, including checking their reviews and ensuring they are a legitimate Australian business. It should be noted that the cheapest quote you receive may not always be the best option. You should choose a quote from a provider who is trustworthy, has experience and is communicative during the quoting stage. A transport provider who answers all your questions promptly prior to booking is a good indication of the level of service they will supply after booking.  

Step 4. Prepare your boat for transport

Before transporting your boat, you need to prepare it for transport. This involves removing all loose items from your boat, including sails, electronics, and other gear. Any items that cannot be removed should be strapped down or packed away to ensure no damage occurs to your goods or your boat. All hatches and doors should also be secured during transport. We recommend taking photos of your boat from all angles prior to collection, noting down any pre-existing damage. This will make the process of insurance claims easier, in the unlikely event something was to happen during transit.

Step 5. Communicate with chosen transport company

To guarantee a seamless experience, we recommend maintaining communication with your chosen provider who is transporting your boat. We also recommend providing an additional contact during the booking process as a precautionary measure. This will enable the transporter to reach out to someone in case of any unforeseen circumstances where you cannot be contacted. If tracking is offered, we also recommend checking this frequently to remain updated on where your boat currently is.

Truckit.net can help simplify the process

With Truckit.net, you can easily find the right transport provider to move your boat. Our platform connects you with over 6000 transport providers who can move anything, anywhere within Australia. To get started, simply fill out the listing form on our website under the ‘Boats’ category and select the relevant subcategory for your boat type. This includes power boats, sailing boats, yachts and ‘other’. You will be required to provide some basic details about your boat, such as its make and model, dimensions, whether it's empty or not, if it’s on a registered trailer and how you want it moved. You can even add photos and more detailed descriptions of the condition of your boat; however, this is optional.

Once you've listed your boat, you'll start receiving quotes from different transport providers, giving you the option to choose the one that best suits your needs. Our platform lets you view the profiles of transport providers, including their completion rates and reviews from previous customers. You can also message providers to ask any questions you might have about their quote and service.

We offer a secure payment method through ‘Truckit Pay’, which requires full payment upfront but holds it in a third-party online wallet until the delivery is completed. Once you've chosen a transport provider and booked, all contact & job information will be released, and your boat will then be transported!

Don't wait any longer to transport your boat. Start your journey with Truckit.net today and benefit from our easy-to-use platform that connects you with multiple transport providers all in one place.

Australia is home to a wide range of beautiful landscapes and vast open spaces, making travelling via caravan a very popular way to explore the nation. While sightseeing via a caravan is often considered a very relaxed way to travel, getting your caravan moved inter or intrastate, may not be as easy. It can take a long time calling a whole bunch of different transport companies trying to get a quote, leaving you feeling exhausted and stressed. This is where we come in! Truckit.net offers a platform where you can get connected with over 6000 transport providers all in one place.

There are a number of reasons someone would need interstate caravan transport. Whether it be because your caravan has broken down while exploring the country, or you are relocating and cannot take it yourself. Whatever the reason we can help get your caravan transport started! However, there are a few key things to remember when arranging your caravan for transport.

Find a Reliable Transport Company

Perhaps the most crucial part of the transport process is to choose a reputable company to move your caravan. This means conducting all necessary due diligence on the business. We recommend reading their reviews and asking any questions you have about their service prior to booking.

Describe Your Caravan Accurately

It is very important when sourcing quotes for your caravan transport that you ensure you are describing the caravan clearly and accurately. This includes ensuring you communicate the make and model, the dimensions, and the condition of your caravan. Transport companies will also need to know if your caravan is roadworthy and registered. Photos are a great way for transport providers to clearly see the caravan and so they know the best method for it to travel (e.g., towed or trucked). If you are thinking of having your caravan towed, it is also beneficial to convey what type of hitch your caravan has and if it has electric brakes. Additionally, it can be helpful for the transport providers to know what is inside the caravan as well. For example, having large furniture items or extra goods inside may affect the transportation costs.  

Understand Transit Times

It is important to remember that transit times are usually in business days and are often estimates only. Owner drivers and smaller transport organisations are more likely to provide a firm delivery date but please be mindful that due to the unpredictable nature of the transport industry, delivery dates could potentially change. Weather events, mechanical issues, road accidents and closures can all effect transit times and any delays you may experience are often not of the fault of the transport provider. Therefore, it is important to arrange transport early if you need your caravan delivered by a certain date. It is also prudent not to plan anything based off a delivery timeframe, such as flights, accommodation, car hires etc.

Verify Insurance

Another key to ensuring your caravan transport goes smoothly is to ask about insurance. It is recommended to contact the provider you are thinking of booking with to confirm if their quote includes insurance and if it does, what the policy covers. It may be prudent to take out your own insurance policy so you can rest easy knowing your caravan is covered. At Truckit.net, we have partnered with the insurance company NTI to provide our customers with the security of knowing their goods are covered. You can get an insurance quote on your listing page, and you can add this premium to your ‘cart’ at checkout.

Prepare your Caravan for Transport

Prior to your caravan transport we recommend documenting the condition, ensuring you disclose any faults to the transport provider. This includes taking multiple photos of the caravan from every angle, being sure to record any scratches or damage. This will make it easier in the unlikely event an insurance claim must be made. To prepare your caravan for transport loose items such as kitchenware, bedding, and personal items should be removed. If an item or furniture cannot be removed than it is important that you ensure it is secured to prevent any damage to the item or the caravan itself. It is also suggested that any awnings attached to the caravan should be retracted into the standard factory position.

Keep in Touch

Finally, we believe a vital part of ensuring your caravan transport interstate goes smoothly is to keep communication lines open throughout the entire transport process. This means during the booking process, while it is in transit and even after it’s been delivered. It is also recommended that you place an additional contact down on the booking. This will ensure if anything goes wrong and you can’t be contacted, then the transporter has the ability to get a hold of someone.

How we can help

Truckit.net offers the ability to get connected with over 6000 transport providers who can help you move your caravan. All you need to do is fill out the listing on our website under the category 'Rvs, Caravans & Trailers’ and select the subcategory ‘caravans’. You will be asked to provide some details about the caravan such as the make and model, the dimensions, if it’s empty and how you want it moved. You even have the option of adding extra details so you can describe the condition of the caravan and you can place a photo of it as well. Then you simply need to state where it is coming from, the loading/unloading location and the dates you want it moved. Following this you create an account, so you always have access to your listing. Once you have completed the listing process, quotes from our transport providers will start to come in, and you will receive email notifications when they arrive.

The benefit of using our service is that you can source multiple quotes from different types of providers all in one location. So, whether you are looking for a premium or backloading service we can connect you with the providers to suit. Once you receive quotes, you can view the transport providers profiles to see how many jobs they have done, what their completion rate is and read their reviews. You will also be able to message providers to make any enquiries regarding their quote and what it includes. After that you simply choose the best provider to suit what you are looking for. We also offer secure payment method options as well so you can rest easy knowing your funds are safe. Truckit Pay works by taking full payment upfront, however, we hold this payment in a third-party online wallet until delivery occurs. To learn more about Truckit Pay click here. Once your job is booked in, all contact details are released and your caravan transport journey can then begin.

So, what are you waiting for? Get your caravan transport started with Truckit.net today!

When moving long distances, proper organisation and care can ensure a seamless journey for both you and your beloved furniture. As the moving process can be turbulent, proper care is essential to ensure your furniture doesn’t end up damaged or lost throughout the journey.

From packing to planning, we’ve collected everything you need to move your furniture quickly and safely, at a minimal cost.

Start With Your Layout

It's important to start your moving process by making a thorough list of everything you need to move. This includes not just large pieces of furniture, but also smaller household items and any decorations or knick-knacks you want to bring with you. Having a list of inventory will help you keep track of everything and ensure that nothing is left behind. It's also a good idea to take inventory of all your belongings, including any valuable items that you may want to insure.

Before you start packing, it's a good idea to consider the layout of your new home and measure doorways, stairwells, and other spaces to make sure your furniture will fit. This is especially important for larger pieces, as you may need to disassemble them in order to get them through tight spaces. If you're hiring a professional moving company, they will typically be able to handle this for you, but it's always a good idea to be prepared. If you're moving into a smaller space, you may need to sell or donate some of your larger furniture pieces or find a storage solution.

The Best Packing Materials for Transport

When it comes to packing your furniture, it's important to use appropriate materials for protection during the move. This includes bubble wrap for delicate items and surfaces, furniture pads to prevent scratches and dents and stretch wrap to keep everything in place. When packing large items, make sure to secure drawers and doors with tape to prevent them from opening during transport.

When possible, it’s best to remove any items that are attached to the furniture, such as mirrors or lamps, and pack them separately. If you're using a professional moving company, they will likely provide most of the necessary packing materials, but it's always a good idea to have some extra on hand just in case.

Understanding the Importance of Labeling

Labelling your boxes and furniture is also essential for a seamless move. This will make unpacking easier as you and your moving company can unload items directly where they belong. Clearly mark each box with the room it belongs in, as well as any special instructions.If you're hiring a moving company, they may provide their own labels, but it's always a good idea to double-check and make sure everything is clearly marked. It's also a good idea to label any boxes containing fragile items or items that need to be handled with care.

In addition to packing and labelling your belongings, you may also want to consider using insurance to protect your furniture and other valuable items during the move. This can give you peace of mind in case of any accidents or damage during transport. Moving insurance typically covers the cost of repairing or replacing damaged items, and it can provide a sense of security and protection during what can be a stressful time.

The Benefits of Professional Moving Companies

If you want to make your move as seamless as possible, consider hiring a professional moving company. They have the experience and equipment to safely transport your furniture and household items to your new home and can save you the stress and headaches of doing it yourself. When choosing a moving company, make sure to do your research and choose a reputable company with good reviews and a proven track record.

Collect multiple quotes from different companies and be sure to ask about any hidden fees or surcharges that may not be included in the initial estimate. With the right planning and preparation, moving long distances with your furniture can be a smooth and stress-free experience.

Using Truck It for a Seamless Move

Moving long distances with furniture can be a daunting task, but with the right preparation and planning, it can be done smoothly and stress-free. If you're looking for a reliable and professional moving company to help with your relocation, be sure to check the TruckIt.net network. Collect quotes, browse providers and connect with moving companies all across an easy-to-use interface. For more information, contact us to learn more about how we can assist with your move.

Moving long distances can be a daunting task, but with careful planning and preparation, it can be a smooth and successful process. From packing and planning to before and after checklists, we’ve compiled everything you need to ensure you have a seamless move.

Here's everything you need to know about how to make your long-haul move a smooth experience:

What is Long-Haul Moving?

Long-haul moving refers to the transportation of goods over a long distance, typically across the country. It can also refer to international moves, depending on the distance and location. Before you move, it is important to start planning and organizing as early as possible. This will give you plenty of time to gather the necessary documents, research moving companies, and start packing.

Where to Start: Planning and Organising

Create a budget and stick to it. Moving can be expensive, so it's important to have a clear idea of how much you can afford to spend. Reading about different moving companies and getting quotes from multiple companies to compare prices and services can be effective in choosing the right one. Be sure to read reviews and ask for references before making a decision.

Gathering important documents such as identification, insurance documents, and any necessary visas or permits beforehand can save you a lot of strife when the time comes to move out. Notifying your utility companies, banks and other service providers of your move and cancelling or transferring services as needed will cause less stress when the hauling commences.

Tips for Packing

The best way to avoid feeling overwhelmed is to start packing early and do it gradually. Consider following these tips to streamline your packing:

Before You Move: What to Do

Pack your belongings in sturdy boxes and label them clearly with the contents and the room they belong in. This will make it easier to unpack and organize your new home. Consider using packing materials such as bubble wrap and packing peanuts to protect your fragile belongings during transport. It is crucial to disconnect and dismantle any large appliances or furniture.

As well, make sure that all valuables and important documents are packed in a separate, easily accessible bag or box. Always travel with your important documents on hand to ensure they aren’t misplaced.

After You Move: What to Do

Unpack and organize your new home as soon as possible. Unpacking will help you feel settled in and make it easier to find your belongings when you need them. As setting up utilities and any necessary services in your new location can take a few days, prioritise this as soon as you move. Update your address and other personal information with any essential parties, such as the post office, your bank and your employer.

Trust the Professionals

Long-haul moving requires careful planning and preparation to ensure a smooth and successful move. By starting early, researching moving companies, packing and labelling your belongings properly, and setting up your new home as soon as possible, you can make the process as stress-free as possible.

TruckIt.net is Australia’s number one market for hauling services. By connecting you to trucking companies, TruckIt.net allows you to connect with providers, collect quotes and research your move, making it affordable and seamless. To learn more about the intricacies of long-haul moving and how TruckIt.net can help, contact us today. 

So you’ve created a listing and have received some quotes but you’re finding the process of choosing a transport provider a bit daunting? Here at Truckit.net, we understand that making decisions, especially important ones, isn't always easy. So we’ve created the following guide to help you choose the provider that is right for you.

Step 1: Open your listing

The very first step to choosing a provider is to log onto your account here, go to ‘My Listings’ and click on the active listing you are wanting to view. Scroll down to where the quotes are displayed and you are ready to head onto the next step.

Step 2: View the provider's profiles

Viewing profiles can be done in two ways, first by hovering over the provider’s name to display a snapshot of their profile or by clicking on their name to show the profile in full. The important information to take note of in a provider's profile is the positive feedback, completion, and cancellation rates. You can also read the reviews from their previous customers as well as their about us to learn a bit more about the company and how they operate. 

Image: Viewing a Provider's Profile

Step 3: Read the Quote Specific Terms 

This step is critical to ensuring the quote and by extension, the provider is right for you as this section is where providers display their terms and conditions. Policies such as cancellation, demurrage, and futile fees will be displayed here as well as whether the quote includes insurance. It is also important to read this as limits surrounding the weight and dimensions of the item will also be specified as some of our providers have instant quotes and as such will not be reading the listing before quoting. It is therefore your responsibility to ensure that the quote matches the specifications of the item/vehicle that you are freighting. If you are looking for interstate car transport this section will also address whether the provider allows goods (personal belongings) to travel in the car.     

Step 4:  Message the provider

At this point, if you still have questions about the provider's service, would like clarification on insurance, or even are just a bit hesitant and would like to talk to someone you can message the provider directly. This messaging service is available underneath each individual quote, however, messages can also be displayed at the bottom of the page. Messaging the provider will help you build a rapport and is often where you decide if they are the right fit for you. It is important to remember that many providers are available during work hours only and some are owner-drivers so they may be on the road, out of service, or sleeping so please allow up to 24 hours for a response. Due to the public nature of the messaging service, to protect the safety and privacy of all users we do ask you to please ensure you do not communicate personal or business contact details, full addresses and any other identifying information to the providers, as per Truckit.net rules and regulations. 

Step 5 - Repeat steps 2 - 4 

Replicate this process with any other providers that quote on your listing and then compare & choose the provider that either offers the best price, service, or communication. 

Step 6 - Accept or Invite

Now that you have a better idea of who your providers are you can decide whose quote you would like to accept. To do this click on the orange “Proceed to Accept’ button underneath the quote and follow the prompts to book your job. After a booking is confirmed you will receive the provider's contact details and you can then talk to them directly. If none of the providers who have quoted fit the criteria you are looking for you can invite more to quote on your job. When you click on the ‘Invite providers’ button located at the top right-hand side of the page, it will bring up a catalogue of providers who have been matched to the job. You can then view these providers' profiles as well before inviting them to the listing. 

We hope this comprehensive guide has helped make committing to a transport provider a bit easier. If you require further assistance please do not hesitate to give us a call at 1300 859 850 or send us an email at support@truckit.net

Have a non-running car that you need transported? Don’t panic, there are many specialised car transport services that operate within Australia that can help. Whether you’re purchasing an old vehicle for restoration, need to transport your car to a mechanic for repairs or have won a vehicle from a salvage auction you probably have several questions about the ins and outs of transporting a non-runner. We are here to help answer these questions so you can start the process of getting your car transported! 

It’s important to remember that moving a damaged vehicle is not the same as standard interstate car transport. It often requires more knowledge, equipment, time and care to be expended to get the salvaged car transported safely. Therefore, most of the major car carriers do not take these vehicles and you will be required to find a specialised service.  As many non-runners can only roll and steer the car transport service may need to use winches and cables to pull the vehicle onto the carrier. Many vehicle transport companies will not allow repairable write-offs to be hauled off the carrier due to the risk of damaging not only your vehicle but theirs as well. Specialised forklifts or flatbed trucks may need to be used on cars with heavy damage that do not break, steer or even roll. 

Ensuring you provide the interstate car transport company with accurate details of the state of the vehicle is imperative to not only getting accurate quotes but also avoiding extra costs later in the shipping journey. If your transport provider goes to collect your vehicle and they don’t have the right equipment due to receiving inaccurate information they may charge futile or cancellation fees. Your delivery may also be delayed which can result in storage fees – particularly if your vehicle is coming from an auction as they often give a short timeframe for items to be collected. To avoid this be sure to detail exactly what damage has been done to the vehicle and if the brakes, steering and wheel function. Providing photos of the vehicle can also help transporters understand what is expected of them. 

If your vehicle is coming from an auction house’s salvage yard, be aware that you will be required to provide documentation to the car transport service to give them authority to take the vehicle on your behalf. Some auction sites will have loading facilities to assist, however, be sure to confirm this prior to collection so your chosen vehicle transport company is aware of what equipment they are required to bring. 

As salvage vehicles are often a lot more delicate than standard cars, you may want to consider an enclosed transport service when researching vehicle movers. Enclosed car transport offers more protection from the elements and foreign debris than open tow trucks and is therefore a preferred option for not only classic and luxury vehicles but for salvage cars as well. While this service is often more expensive than standard interstate car transport, it may be worth considering - especially if your salvage vehicle is your prized possession. 

Here at Truckit.net, we can connect you with local car movers and car movers interstate who have the expertise to transport vehicles with major accident damage or that have come from salvage yards. With our 6000+ transport providers, our platform makes finding someone to move your vehicle easy. Simply create a listing by filling out our quick get a quote form and once it's active your job will be available to our providers to supply quotes. Conducting due diligence is effortless as you can view reviews, completion rates and provider's profiles all in one place. You can even liaise with providers directly through the Truckit messaging service. Then it’s simply a matter of choosing the quote that's right for you to get your salvage car moving.

Do you need a car transport service to move your vehicle over a long distance in Australia? Truckit.net can help! We are an online freight marketplace that connects transport providers with customers looking to move anything, anywhere. So if you’re looking for intrastate or interstate car transport look no further. We have created the following guide to help you better understand the ins and outs of vehicle transport. 

Car transport services are a good alternative for people who cannot drive their car long distances for any number of reasons. Transport companies take the hassle out of moving your vehicle as they are able to pick up and deliver straight to your door. However, they also offer the ability to choose depot-to-depot services for a lower cost. Once your car is picked up it is then loaded onto either a car carrier, sea, air or rail freight carrier and taken to your required destination. Transit times differ depending on the distance to the delivery location and therefore it can take anywhere from a few days to a few weeks to be delivered. 

Long-distance and interstate car transport costs vary depending on a number of factors. These include the size of the vehicle, as smaller cars take up less space on the carrier and therefore have cheaper rates than large SUVs and Utes. Another variable that affects cost is distance, as generally, the further the car has to travel, the more expensive the transport. However, it should be noted that this is not always the case, if the collection or delivery locations are rural they can often be more expensive than a trip between major cities. This can be the case even if the distance between the cities is more than between the remote areas. Finally, the type of truck you would like your vehicle to be shipped in will also affect the price. The most common method for transport is an open car carrier, however, if you are shipping a classic or luxury car you may want to consider an enclosed car service to ensure your vehicle is protected from the elements and road debris. Your car may also be transported via a rail or sea service. Air freight can also be used however, this is usually reserved for luxury vehicles that need to be shipped overseas and is often a costly method of transport. The method of transport should be stated when you receive a quote and it is always good practice to confirm this with the company you book with. 

Consideration should also be made towards transit insurance prior to booking your transport. As the unexpected can occur at any point in the shipping process, it is important to ensure your vehicle is covered. While most major car carriers offer insurance with their service, not all transport operators offer this. If booking on our platform Truckit.net, we recommend that all customers read the terms and conditions of their quote carefully and liaise with providers to confirm if this is an option. We have also partnered with National Transport Insurance to give our customers the chance of adding an insurance premium to their transit quote and this option will be available at checkout. 

Booking Your Long-Distance Vehicle Transport

The process of arranging car transport is easier than you might think! The first step is finding a transport company - which is where we come in. The days of calling a dozen different transport businesses to get a quote are over. With Truckit.net all you need to do is to create a listing and activate it. Your listing will then be visible to our network of transport providers, many of which are specialised car movers interstate, who will supply you with quotes if they can do the job. From there you just need to choose a provider. As we have over 6000 transport providers accredited with us this can be a bit of a daunting task. However, the main things you should look for when making this decision are Price, Reviews and Communication. 

Price

Reviews

Communication

Once you book there is not much else you need to do, depending on the service level you choose. If you select a depot-to-depot service you will need to drop your vehicle off at the depot location and from there the transport company will load your vehicle and it will be shipped to its destination.  However, if you choose a door-to-door service the provider will pick up directly from your residence and the car will then be on its way, ready to be delivered straight to your door. The final steps after your car has been successfully shipped are to confirm delivery, give your transport provider a review and then you’re done! 

Interested in finding car movers interstate with Truckit.net? Get a quote to transport your vehicle today!